System Fault Diagnosis

U0038 may indicate a PT-CAN bus-off communication problem where the PCM can have trouble sending information to another control unit over the PT-CAN C network.

Article vehicle: 2016-2024 Honda Civic 1.5TurboGas

Technical guidanceConfirm the exact vehicle configuration and follow applicable safety procedures before testing or repair.
U0038 System Fault Diagnosis diagnostic guide

What this code means

U0038 may indicate a PT-CAN bus-off communication problem where the PCM can have trouble sending information to another control unit over the PT-CAN C network.

What the vehicle may do

  • The vehicle may show warning lights or network-related messages.
  • Some control modules may have limited or abnormal communication.
  • Driveability or system behavior may feel unusual depending on which communication messages are affected.

Possible fault areas

  • Possible PT-CAN communication path issue.
  • Possible network connection or gateway-related issue.
  • Possible PCM-side communication concern.

Diagnostic path

Code overview

For this Honda Civic with the 1.5 turbo, U0038 points to a PT-CAN bus-off problem at the PCM. In plain language, the PCM may not be able to send a signal to another control unit over the PT-CAN C network, so it sets the code. The vehicle may show network-related symptoms, warning lights, limited module communication, or other control-system behavior that does not feel normal. Keep the fault areas broad at this stage: a possible communication path problem, a possible network connection issue, or a possible PCM-side communication concern.

Start the diagnostic path

Before getting into the code-specific path, start with the basic system checks and follow a structured diagnostic approach. Do not jump straight to a component call. Make sure the scan, code status, and general network condition are understood first, because this code is about communication, not a single sensor signal.

Use the bus-off communication path

Once the basics are handled, move into the bus-off diagnostic path for a CAN bus that is not connected to the CAN gateway. That is the shared communication fault path that applies here. Treat U0038 as a PT-CAN communication failure from the PCM side, and work the network logic in order instead of guessing at a module or harness fault.

Confirm the code behavior

Keep verification separate from the network testing. For the confirmation procedure, turn the vehicle to the ON mode, and wait 6 seconds. After that, check whether the code behavior matches the fault you are chasing.

Takeaway

The key point with U0038 is to diagnose it as a PT-CAN bus-off communication problem, not as an isolated part failure. Start with the basic checks, follow the correct bus-off path, then verify the code with the ON-mode confirmation step. For more diagnostic training, visit stepdiagnostics.com.

Final check

U0038 is best approached as a communication-network diagnosis: confirm the basic conditions, follow the bus-off path, and verify the code behavior separately.

For more guided automotive diagnostics, visit STEP Diagnostics.

Continue diagnosing

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